Shipping policy
Shipping Policy
Thank you for shopping with us! We’re proud to bring you high-quality AI-generated artwork printed on premium aluminum panels and mugs. Each order is custom-made and fulfilled by our trusted print partner, Gelato, and shipped directly to you.
Order Processing & Fulfillment
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Made-to-Order: All products are made to order. Once your order is placed, it is sent to production within 24–48 hours.
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Production Time: Typically takes 2–5 business days, depending on the product and your location.
Shipping Times
Shipping times vary based on your location. Estimated delivery times after production:
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USA & Canada: 3–7 business days
Please note that delivery times may vary due to local customs, holidays, or other unforeseen delays.
Shipping Rates
All prices listed include shipping.
Tracking Your Order
Once your order ships, you’ll receive a shipping confirmation email with a tracking link. Please allow up to 24 hours for the tracking information to update.
Where We Ship
We currently only ship to Canada and USA.
Customs, Duties & Taxes
For international orders, customs fees, duties, or taxes may apply depending on your country’s regulations. These are the responsibility of the customer and are not included in the shipping fee.
Incorrect or Incomplete Address
Please ensure your shipping address is correct when placing your order. We are not responsible for delays or lost items due to incorrect or incomplete shipping information.
Damaged or Lost Packages
If your item arrives damaged or is lost in transit, please contact us within 7 days of delivery. We’ll work with Gelato to investigate and, if appropriate, send a replacement at no extra cost.
Contact Us
If you have any questions about your order or shipping, please reach out to us at:
cyberfluffstuff@gmail.com
We’re happy to help!